Shipping policy

Lord Cupboard Store Shipping Policy

Thank you for shopping with Lord Cupboard Store — your home for sustainable and eco-friendly products. We’re committed to delivering your items safely, responsibly, and as efficiently as possible.

1. Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order is placed, you will receive an order confirmation email.
When your package ships, a shipping confirmation email with tracking details will be sent.

2. Shipping Times

Shipping Type	Estimated Delivery Time
Standard Shipping	3–8 business days
Expedited Shipping	1–4 business days
International Shipping	7–20 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions on qualifying orders — check our website for current offers.

4. Eco-Friendly Packaging

In line with our sustainability mission:

We aim to use recyclable, biodegradable, or minimal packaging whenever possible.
Some packages may look different from traditional packaging — this helps us reduce environmental impact 🌍

5. Order Tracking

After your order ships, you’ll receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.

6. International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery times may be extended due to customs processing.

7. Incorrect Address

Please double-check your shipping address before completing checkout.
Lord Cupboard Store is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately — we can only update it before shipment.

8. Lost, Delayed, or Damaged Packages

If your package arrives damaged or is significantly delayed, contact us within 7 days of delivery.
We will work with the carrier to investigate and find a solution (replacement or refund where appropriate).

9. Split Shipments

To reduce waste and improve delivery speed, some items may ship separately depending on warehouse location or stock availability.

10. Contact Us

Need help with shipping?

📧 Email: support@lordcupboard.com
💬 Live Chat: Available on our website

We’re happy to help and usually respond within 24 hours.